Fulfillment in Germany: Warehousing, Pick & Pack and Returns Management
Eva Solutions handles the complete order fulfilment process in Germany — from storage through picking and shipping to returns management — seamlessly connecting your supply chain from China with the German market.
- Warehouse location: Germany
- Formats: B2C, B2B, Amazon FBA
- Integrations: Shopify, WooCommerce, Amazon & more
- Returns management included
Fulfillment Services
From goods receipt to returns — our fulfillment service covers the complete order fulfilment process.
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Goods Receipt and Storage
Quantity check, quality inspection and registration via barcode scan in the WMS. Storage in our fulfillment warehouse in Germany.
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Inventory Management
Real-time inventory data via our WMS. Regular stocktaking, transparent tracking and clearly defined Service Level Agreements (SLA).
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Order Picking (Pick & Pack)
Barcode-supported picking upon order receipt. Packaging to your specifications or in a neutral shipping box.
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Shipping
Dispatch via established carriers (DHL, DPD, GLS, UPS and others). Automatic tracking for you and your customers.
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Returns Management
Goods acceptance, quality inspection, restocking or disposal. Regular reports on return rates and reasons for returns.
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Real-Time Tracking and Reporting
Inventory reports, shipping status and return rates — available at any time via our dashboard.
Available as add-ons
- Amazon FBA preparation (labelling, FNSKU, palletising)
- Customs clearance for imports from China
- Product photography or quality inspection prior to shipment from China
Who Fulfillment with Eva Solutions Is For
From start-ups to established retailers — flexible for every sales model.
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Amazon Sellers
A flexible fulfillment solution alongside FBA — for your own webshop or multi-channel distribution. Warehousing and shipping across all channels, running parallel to your FBA strategy.
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Shopify and WooCommerce Shop Owners
We handle warehousing and shipping so you can focus on marketing and product development.
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B2B Suppliers and Wholesalers
Fast delivery and professional order processing for retailers and business customers — including pallet and part-pallet shipping.
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Private-Label Brands
From production in China to your customer's doorstep — Eva Solutions manages the entire chain.
From the Manufacturer in China to the End Customer in Germany
Eva Solutions accompanies your goods not only from the German warehouse, but already from the factory in China. With our own office, native-speaking staff and our own export licence, we manage the entire journey.
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One Contact
Import and fulfillment through one service provider instead of two or three separate partners.
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Seamless Handover
From Chinese production to the German fulfillment warehouse — without interface losses.
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Cost Advantages
Consolidation in China reduces freight costs; efficient fulfillment in Germany reduces unit costs.
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Transparency
Real-time visibility along the entire supply chain — you always know where your goods are.
How Our Fulfillment Works
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Initial Consultation and Needs Assessment
Product range, expected order volumes, shipping options and shop integration.
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Goods Receipt and Storage
Goods arrive at our warehouse — directly from China or from another location. Quantity and condition check, barcode scan, storage.
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Shop Integration
Connecting your shop system (Shopify, WooCommerce, Amazon) via API to our WMS. Automatic order transfer.
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Order Receipt and Picking
Automatic transfer to our warehouse. Picking, ready-to-ship packaging, delivery note.
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Shipping and Tracking
Dispatch via the optimal carrier. Automatic tracking for your customer. Real-time shipping status.
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Returns Processing
Returns arrive at our warehouse. Inspection, restocking of items in good condition, reporting of damaged or incomplete returns.
Warehousing in Germany
Efficient fulfillment starts with professional warehousing — from small items to bulky goods.
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Real-Time Inventory Management
Current stock levels, incoming and outgoing goods — always visible via our WMS.
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Chaotic Storage
Dynamic storage instead of fixed shelf positions — saves space and accelerates picking.
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Regular Stocktaking
Reconciliation of target and actual inventories so your online shop never shows items as available when they are out of stock.
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Flexible Scaling
Whether 50 or 5,000 SKUs, seasonal business or steady turnover — warehouse space grows with your needs.
Your goods are already in the country and can be ready for dispatch within 24 hours of order receipt.
Pick & Pack — Professional Order Fulfilment
Items are retrieved from the shelf according to the order (Pick), carefully packaged (Pack) and prepared for dispatch.
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Barcode-Supported Picking
Every item is scanned — mispicks are detected before the parcel leaves the warehouse.
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Custom Packaging
Neutral boxes, branded packaging with your logo or gift packaging — we follow your specifications.
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Inserts and Flyers
Marketing materials, product samples or personalised greeting cards included on request.
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Delivery Note and Invoice
Automated creation based on your templates.
Returns Management in E-Commerce
Returns are part of online retail — what matters is how efficiently they are processed.
- Goods Acceptance Returns are received at the warehouse and assigned to the corresponding order.
- Quality Inspection Every return is checked for condition, completeness and resellability.
- Restocking Items in good condition go back into stock and are immediately available again.
- Disposal or Refurbishment Damaged goods are disposed of, returned or refurbished according to your instructions.
- Reporting Regular reports on return rates, reasons and product types — the foundation for systematically reducing your return rate.
Shop Integrations and Connections
Orders, inventory data and tracking information flow automatically between your shop and our warehouse — without any manual input.
- Shopify
- WooCommerce
- Amazon (Seller Central & FBA)
- eBay
- Other systems via REST API
Integration typically within a few days. Automatic order transfer, tracking feedback and real-time inventory synchronisation.
Fulfillment Costs: What Influences the Price
Flat rates tell you little — what matters is an individual calculation based on your actual requirements.
- Storage Fees
- Calculated based on occupied space (per pallet space or shelf slot) and storage duration.
- Pick & Pack (Picking Costs)
- Price per picked item or per order — depending on item count and packaging complexity.
- Shipping Costs
- Depending on parcel size, weight, carrier and destination. Our shipping volume gives you rates that are often out of reach for individual sellers.
- Returns Processing
- Cost per processed return, including inspection and restocking.
- Additional Services
- Branded packaging, inserts, gift wrapping or special labelling.
No hidden costs: transparent pricing — all line items discussed before the contract starts. You only pay for what you actually use.
Eva Solutions as Your Fulfillment Partner
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Complete Supply Chain from One Source
From the factory in China through import to fulfillment in Germany — one contact for everything.
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Own Office in China
Native-speaking staff, our own export licence and in-house lawyers for smooth processing at the source.
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German Company with On-Site Team
Available during business hours, a personal contact, fast response times.
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Flexible Scaling
From a start-up with 50 orders per month to an established retailer with thousands of shipments.
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Transparency
Real-time insight into stock levels, shipping status and return rates via our dashboard.
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E-Commerce Expertise
Optimised processes for fast dispatch and high customer satisfaction.
- Usually within 24 hours on working days
- A first, non-binding assessment of your project
Four locations in China
Offices and warehouses in the north and south of China – where we collect and check goods and prepare them for export.
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Harbin
Head office and warehouse
Logistics park in Harbin where our warehouse is located
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Guangzhou
Office and warehouse
Guangzhou: the building that houses our warehouse
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Shenzhen
Office and warehouse
Shenzhen: the building that houses our office and warehouse
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Sanya
Office, IT and technology
Yazhou Bay Science & Technology City in Sanya, home to our office
Frequently Asked Questions
How much does fulfillment in Germany cost?
Typical line items: storage fees (per pallet or shelf slot), pick costs per item and shipping costs per parcel. We provide an individual calculation based on your requirements — no flat rates and no hidden charges.
How are storage fees calculated?
Based on occupied space — per pallet space or per shelf slot, billed monthly. Seasonal fluctuations are not a problem: warehouse space can be adjusted flexibly.
Are there minimum quantities or minimum order values?
We work with companies of all sizes. Get in touch — we'll find a solution that suits your volume and grows with you.
How does goods storage work?
Inspection on arrival (quantity, condition), barcode scan in the WMS, storage. You are promptly informed of any discrepancies between the delivery note and the actual delivery.
How quickly are orders dispatched?
Orders received before the cut-off time are typically picked and handed over to the carrier on the same working day. Exact SLA agreed during contract setup.
Which shipping carriers does Eva Solutions use?
DHL, DPD, GLS and UPS. Depending on parcel size, weight and destination, we select the optimal shipping route or agree on a preferred carrier with you.
How does returns management work?
Returns are accepted, assigned to the order and inspected for condition and completeness. Items in good condition are restocked; damaged items are handled according to your instructions. Regular reports on return rates and reasons.
How can I reduce my return rate?
Our returns reports show which products are frequently returned and why. With this data, you can improve product descriptions, size guides or packaging in a targeted way.
Which shop systems does Eva Solutions work with?
Direct integrations for Shopify, WooCommerce and Amazon. Other platforms via REST API. Setup typically within a few days.
Can I connect my Amazon Seller account?
Yes. Process orders from your Amazon Seller account through our warehouse (Merchant Fulfilled / FBM). Additionally: FBA preparation and delivery to Amazon fulfilment centres.
Can I have goods shipped directly from China to the fulfillment warehouse?
That's exactly what Eva Solutions is designed for. Consolidation in China, export handling, sea or air freight, customs clearance and storage in our German fulfillment warehouse — all from one source.
What is the advantage of combining import and fulfillment with one provider?
No coordination between import agent, freight forwarder and fulfillment warehouse. No interface losses, one contact for the entire chain. Saves time, reduces errors and lowers total costs.
Request Without Obligation
Your agency with its own company in China and a German office — everything from one source.
Need every detail in one place? Download the questionnaire, fill it in and send it to contact@versendex.de.
Planning a project in China?
Send us your enquiry with the product, quantity and destination. We'll work out which steps you need and come back to you with a proposal.